SHIPPING SERVICES

Please allow 24 - 48 hours for processing time.

All packages are shipped with a tracking number.

Local : 1 - 2 business days

Regional : 3 - 5 business days

National : 4 - 10 business days

Shipping estimates will be provided at checkout.

Free Shipping to CANADA on all orders over $150 CAD.

Business days. Some exceptions apply. Delivery standards are based on normal delivery conditions and are subject to change without notice. The on-time delivery guarantee may be modified during peak period or suspended due to causes beyond Canada Post’s reasonable control, including, but not limited to, acts of God, epidemics, labour disruptions, equipment failures or unanticipated surges in volume. 

Expedited parcel : 4 - 10 business days

Shipping estimates will be provided at checkout.

Free Shipping to USA on all orders over $200 CAD.

Delivery standards are for items sent between most major urban centres and depend on origin and destination. Delivery standards are in business days, not calendar days, and exclude the day of mailing, weekends, statutory holidays, and time in customs. Delivery standards are based on normal delivery conditions and available transportation; they are therefore subject to change without notice.

The on-time delivery guarantee may be modified during a peak period or suspended due to causes beyond Canada Post’s reasonable control, including, but not limited to, acts of God, epidemics, labour disruptions, equipment failures or unanticipated surges in volume.

Business days and observed holidays may vary for U.S.A. and International destinations. Depending on availability in the U.S.A. or select destination, items may be delivered on a Saturday. Saturday does not count as a business day for delivery standards.

All international mail is subject to the Customs regulations and laws of both the country of origin and the country of destination. There are three different types of Customs requirements to be aware of:

1. There may be fees and/or restrictions relating to items mailed INTO Canada.
2. There are Canadian requirements and/or restrictions on certain products being mailed OUTSIDE of Canada.
3. There are foreign customs rules and requirements relating to the country of destination.

• BOUTIQBEAUTE is not responsible for any Import duties, taxes or brokerage fees associated with deliveries outside Canada.
• If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
• If customs fees/charges are refused at the time of delivery and your unopened package is returned to us, we will refund the cost of your order minus any shipment costs.
• Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.
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It is the customer’s responsibility to ensure all shipping adresse information are complete, accurate and legible. Failure to provide any of the information required may result in the item being returned to sender at the customer's expense, or could result in delays, non-delivery and voids any delivery guarantees. Fines and /or customs seizure in the international destination may apply.

• BOUTIQBEAUTE is not responsible for lost/stolen packages.
• BOUTIQBEAUTE is not responsible for trays that are cracked during shipment. 

                                       **Lashes are not typically affected by a cracked tray**